Returns and Refunds Policy
How do I know if an item is eligible for return?
We offer a 5 day no questions asked return policy, i.e, you can place return request for a product within 5 calendar days of receiving it, as long as the returned products are unused and have all their original packaging and tags intact.
However, there are certain exceptions to this policy wherein we will not be able to process a return and refund your money:
- Any returned item that is received in a damaged condition, or with parts missing, or is not in its original condition.
- Any item where the return request is initiated more than 5 days after delivery, or where the return does not reach us within 12 days of initiating the return request (in case of self-ship returns).
- Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
- Certain products for which the product page explicitly states as “Final Sale”. We recommend you read the product-specific return policy on each product’s page on our website.
Do you offer reverse pickups? Are there any additional charges for this service?
If your pin code is not serviceable, don’t worry. You can still return the product(s) by shipping them to us at 32, Neelam Bata Road, New Industrial Town, Faridabad, Haryana 121001.Phone no. +91 9818687237. In such cases, restocking fees will not be charged.